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home/FAQ/FAQ AmazonSync/FAQ AmazonSync – Domande frequenti/Sync offers: ean exemption enabled, but i get the “ean code is empty” message / upload products with ean exemption
Ricerche popolaridebug mode, mandatory specifications, publish first product

Sync offers: ean exemption enabled, but i get the “ean code is empty” message / upload products with ean exemption

As explained in the First configuration part of this guide, the EAN Exemption option works only during Product creation process.
If your account is enabled for EAN exemption and your Prestashop products don’t have that code, in order to sync offers you need to set the Prioritize ASIN code to  Yes in the Sync tab and choose Reference or Supplier reference as SKU in the General tab. Now you can procede with one of the following methods:

  • if the product is already present in your Amazon inventory and Prestashop SKU is different from the one on Amazon, you can manually insert the ASIN code in the AmazonSync tab within the product sheet in Prestashop. Because of the different SKU the offer will be duplicated in your inventory: it is necessary to delete the old one or make sure that Amazon’s and Prestashop’s SKUs match;
  • if the product is already present in your Amazon inventory and its SKU matches the one in Prestashop, you can download your inventory using the dedicated buttons at the bottom of the Sync tab within the module. Doing this AmazonSync will automatically link the ASIN code to each Amazon SKU found in Prestashop too;
  • il the product does not exist on Amazon you will have to follow the Product creation procedure, paying attention to the dedicate EAN Exemption section.

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FAQ AmazonSync – Domande frequenti
  • Sync offers: ean exemption enabled, but i get the “ean code is empty” message / upload products with ean exemption
  • Request is throttled message during orders download
  • I can’t switch the marketplace to configure
  • Can I link products from my website to the ones I already have on Amazon?
  • Amazon’s orders import errors
  • The shipping method that I set, at the time of import is not respected
Vedi tutto 10  
Categories FAQ
  • General topics 4
  • FAQ AmazonSync 12
    • FAQ AmazonSync – Domande frequenti 11
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 23
    • FAQ FastBay – Installation 3
    • FAQ Fastbay – Configuration 10
    • FAQ Fastbay – Sync 28
    • Orders 5
    • FAQ FastBay – Error codes and debug mode 27

  Sync offers: exception_msg=given value does not match the given domain

Sync offers: errors while sending offers  

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Ricerche popolaridebug mode, mandatory specifications, publish first product