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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “
Ricerche popolaridebug mode, mandatory specifications, publish first product

During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “

This error occurs when eBay does not receive a value for the item’s dispatch time.

If the configuration you made in the module provides shipping time management by category, manufacturer or supplier :

In case of category, make sure you have assigned a valid value to the delivery time in the category mapping panel
for the category of the article you are synchronizing.

In the case of manufacturer or supplier, make sure that the product you are sending to eBay has a valid manufacturer / supplier in Prestashop and that it has a “shipping time” value properly configured in the configuration table
manufacturers / suppliers of the module.
Remember that if you add manufacturers and suppliers to the site after an initial configuration of the module,
it will always be necessary to map and configure / save the dispatch times in Fastbay.

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FAQ Fastbay – Sync
  • During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “
  • After installing and configuring the module , the “Add new products” list always shows 0 products to synchronize
  • How does Fastbay is handling VAT / taxes when sending products on eBay
  • Most recurring problems related on sending clothing product types (with Size / Color) to eBay
  • How can I handle free shipping costs on eBay over a certain amount ?
  • How can I use my product / variant reference as a custom eBay label ?
Vedi tutto 27  
Categories FAQ
  • FAQ AmazonSync 13
    • FAQ AmazonSync – Domande frequenti 11
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 23
    • FAQ FastBay – Installation 3
    • FAQ Fastbay – Configuration 10
    • FAQ Fastbay – Sync 28
    • Orders 5
    • FAQ FastBay – Error codes and debug mode 27
  • General topics 4

  How can I use my product / variant reference as a custom eBay label ?

When downloading an eBay order, the mapped carrier is not properly linked to the order  

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Ricerche popolaridebug mode, mandatory specifications, publish first product