FAQ FastBay

How can I understand eBay errors with debug mode ?
DURING AN EBAY SYNC I GET THE FOLLOWING ERROR: – Your listing cannot contain javascript (“.cookie”, “cookie(“, “replace(“, IFRAME, META, or includes), cookies or base href.”
DURING AN EBAY SYNC I GET THE FOLLOWING ERROR: “240: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.”
DURING AN EBAY SYNC I GET THE FOLLOWING ERROR: “Auth Token is Invalid. Validation of the authentication token in API request failed.”
DURING AN EBAY SYNC OF A VARIATION PRODUCT I GET THE FOLLOWING ERROR : “Invalid Multi-SKU item id supplied with variations.”

Vedi tutto 25

How can I create a link between existing listings on eBay and my Prestashop catalog ?

52 views 29 July 2020

Fastbay quick start guide – Publish your first product (video)

177 views 30 July 2020

During a product synchronization I get the error: ” The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again. “

94 views 31 July 2020

I am using third party tools to update my products / stock, will Fastbay keep products up-to-date on eBay ?

43 views 6 August 2020

After syncing an item – I have this warning on eBay on the top of the screen “The listing is fine, but there is a problem with the pictures “

27 views 8 September 2020

Can I customize the shipping costs by category or product ?

29 views 9 September 2020

Running the product synchronization cron ends unexpectedly with error 500 or 404

116 views 11 September 2020

eBay connection token request fails during login with unexpected error “no healthy upstream”.

74 views 22 September 2020

Syncing a product on eBay fails with this error “You must accept the International Selling Agreement on eBay before listing any additional items.”

49 views 22 September 2020

When importing orders, the eBay email does not correspond to the customer’s actual email address

16 views 9 October 2020

During product synchronization the module creates numerous business policies and/or overwrites the policies already associated with the products

27 views 9 October 2020

What are the differences between eBay Import and Fastbay ? Why are they two separate modules ?

47 views 12 October 2020

After downloading eBay specifications, module still says that some categories are requiring specifics download

28 views 20 October 2020

It is not possible to update the products with zero quantity on eBay, even if I have activated the “out of stock” mode.

92 views 23 December 2020

Synchronization to eBay fails with the error “eBay security rules only allow HTTPS resources in listings, not HTTP. Update or remove the HTTP resources. “

40 views 23 December 2020

I have received notice from eBay regarding the eBay Managed Payments System – How does Fastbay deal with this ?

50 views 15 January 2021

How can I use my product / variant reference as a custom eBay label ?

62 views 2 February 2021

During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “

12 views 12 April 2021

When downloading an eBay order, the mapped carrier is not properly linked to the order

8 views 28 April 2021

Most recurring problems related on sending clothing product types (with Size / Color) to eBay

11 views 19 May 2021

How to properly update a Prestashop module

67 views 14 May 2020

FAQ FastBay – Installation

FAQ Fastbay – Configuration

FAQ Fastbay – Sync

Orders

FAQ FastBay – Error codes and debug mode