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home/FAQ/FAQ FastBay/FAQ FastBay – Error codes and debug mode/DURING AN EBAY SYNC I GET THE FOLLOWING ERROR:  “240: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.”
Ricerche popolaridebug mode, mandatory specifications, publish first product

DURING AN EBAY SYNC I GET THE FOLLOWING ERROR:  “240: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.”

This is a generic error issued by eBay during synchronization.

The inability to publish the item does not stem from a direct problem with the module, but from a limitation on one’s own eBay account that prevents the listing from being published.

This message is often returned in the case of seller accounts that are limited or blocked from selling, with incomplete information or subject to eBay restrictions.

In rare cases, the error appears when the listing is not allowed due to invalid words or product categories not sellable on the platform.

If you receive this error following a massive manual synchronization (launched from the SYNC menu), the error might appear incomplete and you might not understand the reason.

To quickly see the extended error message issued by eBay, you can use the “Fastbay Sync” button to start the synchronization from the product tab of a site of an impacted product (button to be activated in the general module configurations if not present) or consult the eBay response through debug mode as described in a dedicated FAQ.

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FAQ FastBay – Error codes and debug mode
  • DURING AN EBAY SYNC I GET THE FOLLOWING ERROR:  “240: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
  • During a feed type synchronisation (Fast Sync) I get the error: uploadFile: Task task-1-xxxxx cannot upload a file.
  • During a product synchronization I’m getting the following error : DEPRECATED: Please migrate to the Sell Feed API (https://developer.ebay.com/api-docs/sell/feed/resources/methods#h2-task)
  • Synchronization to eBay fails with the error “eBay security rules only allow HTTPS resources in listings, not HTTP. Update or remove the HTTP resources. “
  • When synchronizing a product on eBay.com / co.uk (US or GB) I get the error ” WeightUnit must match the default eBay values. “
Vedi tutto 28  
Categories FAQ
  • FAQ AmazonSync 16
    • FAQ AmazonSync – Domande frequenti 14
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
  • General topics 8

  DURING AN EBAY SYNC I GET THE FOLLOWING ERROR:  – Your listing cannot contain javascript (“.cookie”, “cookie(“, “replace(“, IFRAME, META, or includes), cookies or base href.”

DURING AN EBAY SYNC I GET THE FOLLOWING ERROR: “Auth Token is Invalid. Validation of the authentication token in API request failed.”  

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Ricerche popolaridebug mode, mandatory specifications, publish first product