Orders

home/FAQ/FAQ FastBay/Orders/

No orders are detected by Fastbay

422 views 15 May 2020

How to retrieve orders from foreign eBay marketplaces ?

238 views 15 May 2020

Order download does not work , generate duplicate orders or return ” error 500 “

425 views 18 May 2020

When importing orders, the eBay email does not correspond to the customer’s actual email address

119 views 9 October 2020

When downloading an eBay order, the mapped carrier is not properly linked to the order

120 views 28 April 2021

It is not possible to download an eBay order as the message ‘No matching sku’ appears

99 views 14 November 2022

When downloading an order, I receive the message: “Unable to download the order: eBay did not provide a valid phone number, but the phone number is required for customer addresses in PrestaShop.

15 views 3 August 2026