• Italiano
  • English
  • Module guides
    • Amazon
    • FastBay
    • eBay Promoted Listings
    • eBay import
    • Idealo
    • Universal Import
    • Cross Selling
  • FAQ
    • General topics
    • FAQ FastBay
    • FAQ AmazonSync
  • Contact us
  • Module guides
    • Amazon
    • FastBay
    • eBay Promoted Listings
    • eBay import
    • Idealo
    • Universal Import
    • Cross Selling
  • FAQ
    • General topics
    • FAQ FastBay
    • FAQ AmazonSync
  • Contact us
home/FAQ/FAQ FastBay/During a product synchronization I get the error: ” The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again. “
Ricerche popolaridebug mode, mandatory specifications, publish first product

During a product synchronization I get the error: ” The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again. “

This error occurs when the eBay category into which the product was mapped
requires a mandatory specific (in this case “Brand”) which is not sent by the module, because there is no mapped value in Prestashop.

Once installed, Fastbay is already pre-configured to always send the brand of the product Prestashop as the eBay “Brand”:

This works in most cases, provided that your product has a correct manufacturer.

Fastbay also allows you to “overwrite” this mapping via the tab “Specifications / conditions”,  in which the mandatory and optional values required by eBay are shown for each mapped category.

If you have overwritten the “Brand” mapping with a different Prestashop value from the manufacturer, e.g. a feature, please make sure that
that the products you are synchronising have this value, otherwise eBay will not receive any “Brand” value and will return an error.

For more information on the configuration of specifications and conditions, please refer to the help section.

 

Was it helpful ?

Yes  No
Related articlesRelated articles
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”

Non hai trovato quello che cercavi? Contattaci

FAQ FastBay
  • During a product synchronization I get the error: ” The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again. “
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Synchronising a product returns the error ‘You have provided an invalid payment/shipping/return policy’.
  • During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”
  • Unable to install the module with the error ‘Installation of module fastbay1 failed. Unfortunately, the module did not return any further details.”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
Vedi tutto 32  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
  • General topics 8

  While sending an eBay product, it releases the error Error inside the application

Syncing a product on eBay fails with this error “You must accept the International Selling Agreement on eBay before listing any additional items.”  

Information

Prestalia by GAN srl

Strada Degli Angariari 25
47891 Rovereta,
San Marino Republic
Contacts

+39 0541 1480222
From 9:30 AM to 5:30 PM

Links
Prestalia
Buy new modules
Support
Support
  • Privacy Policy
  • Moduli Prestashop
  • Copyright 2025 Prestalia. All Rights Reserved.

Ricerche popolaridebug mode, mandatory specifications, publish first product