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home/FAQ/FAQ FastBay/FAQ FastBay – Error codes and debug mode/While submitting an eBay product I get the error “eBay error: The input data for the tag is invalid or missing. Check the API documentation. Item.PictureDetails.PictureURL”
Ricerche popolaridebug mode, mandatory specifications, publish first product

While submitting an eBay product I get the error “eBay error: The input data for the tag is invalid or missing. Check the API documentation. Item.PictureDetails.PictureURL”

eBay return this error message when the item you are publishing does not have at least one associated picture in Prestashop.

Therefore make sure that your product has at least one cover photo on the site and try again.

This error can also occur with multi-variations products, when you have linked all your pictures to variations (including the cover).  You can overcome this , by enabling the option “Send cover picture to eBay even if linked as a variation” in General tab of the module.

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FAQ FastBay – Error codes and debug mode
  • While submitting an eBay product I get the error “eBay error: The input data for the tag is invalid or missing. Check the API documentation. Item.PictureDetails.PictureURL”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
  • During a feed type synchronisation (Fast Sync) I get the error: uploadFile: Task task-1-xxxxx cannot upload a file.
  • During a product synchronization I’m getting the following error : DEPRECATED: Please migrate to the Sell Feed API (https://developer.ebay.com/api-docs/sell/feed/resources/methods#h2-task)
  • Synchronization to eBay fails with the error “eBay security rules only allow HTTPS resources in listings, not HTTP. Update or remove the HTTP resources. “
  • When synchronizing a product on eBay.com / co.uk (US or GB) I get the error ” WeightUnit must match the default eBay values. “
Vedi tutto 28  
Categories FAQ
  • General topics 8
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29

  DURING AN EBAY SYNC OF A VARIATION PRODUCT I GET THE FOLLOWING ERROR :  “Invalid Multi-SKU item id supplied with variations.”

While sending an eBay product, release the error “eBay error: It is not possible to change the specifications of the variants during the modification with restrictions”  

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Ricerche popolaridebug mode, mandatory specifications, publish first product