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home/FAQ/FAQ FastBay/After updating the module, I am unable to access the various sections from the side tabs.
Ricerche popolaridebug mode, mandatory specifications, publish first product

After updating the module, I am unable to access the various sections from the side tabs.

Please check that the module is correctly hooked into the “backOfficeHeader” hook in your back office:

Go to Design > Positions > Search for a hook > BackofficeHeader — then verify that “Fastbay1” is listed among the modules.

If it is not present, click on “Hook a module” in the top right corner, search for “Fastbay1” in the module list,

select “displayBackofficeHeader” in the “Move to” dropdown menu, and click “Hook a module” in the top right corner.

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FAQ FastBay
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Synchronising a product returns the error ‘You have provided an invalid payment/shipping/return policy’.
  • During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”
  • Unable to install the module with the error ‘Installation of module fastbay1 failed. Unfortunately, the module did not return any further details.”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
  • During a massive eBay synchronization I am getting the error “The File you tried to upload is too large” or “FILE EXCEEDS MAXIMUM DIMENSIONS”
Vedi tutto 31  
Categories FAQ
  • General topics 8
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29

  Unable to install the module with the error ‘Installation of module fastbay1 failed. Unfortunately, the module did not return any further details.”

How to properly update a Prestashop module  

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Ricerche popolaridebug mode, mandatory specifications, publish first product