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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/During deferred image upload I get the message “Cannot determine image max width”
Ricerche popolaridebug mode, mandatory specifications, publish first product

During deferred image upload I get the message “Cannot determine image max width”

This error occurs when, using deferred image loading functionality, it is not possible to identify the maximum width of an uploaded image for a product with ID xxxx ([xxxx] Cannot determine image max width).

First, ensure that you actually need this functionality: it should only be used if there are issues on eBay with classic uploading and image visibility; otherwise, images are uploaded normally via links during classic synchronization.

If you do need this functionality and encounter the error, check from the back office that the images for the product in question are visible and not corrupted. In such a case, make sure to replace them and relaunch the loading procedure to eBay once the problem is resolved (since it is incremental, it will attempt to reload only the missing images).

Also, consider that the procedure is capable of supporting images in JPG and PNG formats. If you are using third-party modules or have enabled support for WEBP / AVIF images, deferred loading is not possible.

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FAQ Fastbay – Sync
  • During deferred image upload I get the message “Cannot determine image max width”
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • Tips and information for selling abroad on eBay through Fastbay
Vedi tutto 50  
Categories FAQ
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16

  Tips and information for selling abroad on eBay through Fastbay

When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.  

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Ricerche popolaridebug mode, mandatory specifications, publish first product