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home/FAQ/FAQ FastBay/During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”
Ricerche popolaridebug mode, mandatory specifications, publish first product

During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”

This type of error is returned by eBay when the product condition submitted is not compatible with the mapped category.

The module automatically sends the condition New or Used to eBay, reading it from the Prestashop product condition. However, some eBay categories (especially books, media, trading cards and video games) require specific conditions, such as “Acceptable,” “In good condition,” or similar.

These types of conditions can be mapped from the “Specifications and Conditions” tab of the module, by deactivating the use of default conditions and mapping the conditions expected by Prestashop with those proposed by eBay.

(See the relevant section in the documentation for more details).

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FAQ FastBay
  • During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Synchronising a product returns the error ‘You have provided an invalid payment/shipping/return policy’.
  • Unable to install the module with the error ‘Installation of module fastbay1 failed. Unfortunately, the module did not return any further details.”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
  • During a massive eBay synchronization I am getting the error “The File you tried to upload is too large” or “FILE EXCEEDS MAXIMUM DIMENSIONS”
Vedi tutto 32  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8

  When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.

Synchronising a product returns the error ‘You have provided an invalid payment/shipping/return policy’.  

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Ricerche popolaridebug mode, mandatory specifications, publish first product