• Italiano
  • English
  • Module guides
    • Amazon
    • FastBay
    • eBay Promoted Listings
    • eBay import
    • Idealo
    • Universal Import
    • Cross Selling
  • FAQ
    • General topics
    • FAQ FastBay
    • FAQ AmazonSync
  • Contact us
  • Module guides
    • Amazon
    • FastBay
    • eBay Promoted Listings
    • eBay import
    • Idealo
    • Universal Import
    • Cross Selling
  • FAQ
    • General topics
    • FAQ FastBay
    • FAQ AmazonSync
  • Contact us
home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/Saving a product takes longer than expected (Prestashop 1.7.5 or higher)
Ricerche popolaridebug mode, mandatory specifications, publish first product

Saving a product takes longer than expected (Prestashop 1.7.5 or higher)

Due to some technical changes in the product saving hook system, the Fastbay real-time synchronization feature starting from Prestashop 1.7.5
it could be activated several times while saving a product with variations, slowing down the time needed to save it (depending from the number of combinatiosn).

The problem has been reported to the Prestashop team and is being verified, in the meantime, if you were affected by the problem, during back-office operations we suggest deactivating the sync when saving from the module’s SYNC tab and activating the dedicated key via the “Enable Force Sync button in the product sheet” feature on the General tab of the module.

This will allow you to send the eBay sync in the background without impacting the save time and without invoking the module in any way when pressing the “Save” button.

Alternatively, by always keeping the save sync deactivated, you can use the cron “update products since last import” to send via cron the update of eBay products that have their date updated after lasy eBay sync.
(refer to the section dedicated to the product cron for more details on this mode).

Was it helpful ?

Yes  No
Related articlesRelated articles
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
  • Tips and information for selling abroad on eBay through Fastbay

Non hai trovato quello che cercavi? Contattaci

FAQ Fastbay – Sync
  • Saving a product takes longer than expected (Prestashop 1.7.5 or higher)
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
Vedi tutto 50  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
  • General topics 8

  The price of a product is not visible within the template in a product with variations

Product sync doesn’t work when saving from backoffice  

Information

Prestalia by GAN srl

Strada Degli Angariari 25
47891 Rovereta,
San Marino Republic
Contacts

+39 0541 1480222
From 9:30 AM to 5:30 PM

Links
Prestalia
Buy new modules
Support
Support
  • Privacy Policy
  • Moduli Prestashop
  • Copyright 2025 Prestalia. All Rights Reserved.

Ricerche popolaridebug mode, mandatory specifications, publish first product