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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/The eBay shipping cost values do not reflect what is configured in the module
Ricerche popolaridebug mode, mandatory specifications, publish first product

The eBay shipping cost values do not reflect what is configured in the module

When this happens, a very common problem is related to the fact that module shipping settings are not being saved after changing carrier settings in Prestashop. With each modification of a carrier setting, Prestashop assigns a new ID to the database, while still maintaining the settings of the previous carrier, this also concerns simple changes to the carrierr’s ranges, prices or names.

Although Fastbay handles these changes automatically, particular configurations or situations may require a manual SAVE on shipping settings afterwards.

Go to the module and save the configuration to update the Fastbay database with the information of the new carrier. After that it will be necessary to re-synchronize the products to Ebay to apply the new settings.

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FAQ Fastbay – Sync
  • The eBay shipping cost values do not reflect what is configured in the module
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
Vedi tutto 50  
Categories FAQ
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16

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Ricerche popolaridebug mode, mandatory specifications, publish first product