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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/The Fast Sync procedure gets stuck during product processing/counting.
Ricerche popolaridebug mode, mandatory specifications, publish first product

The Fast Sync procedure gets stuck during product processing/counting.

Certainly! Here’s the translation of the HTML text into English:

If, during a quick synchronization procedure, the progress bar gets stuck while counting the products, the cause is due to an unexpected interruption of the current processing cycle (each cycle processes the data of 50 products).

It is advisable to retry the same synchronization by refreshing the page and trying again in order to rule out a problem caused by a temporary interruption of local connectivity or server-side issues. If the problem persists and the counting always stops at the same point, the issue is related to a problem with the initialization of a specific product on the website, which can lead to a PHP error.

Therefore, we invite you to find the error in your server’s error_log and report it in case of technical assistance.

Alternatively, you can enable the debug mode of Prestashop (from the Advanced Parameters > Performance menu).

This will allow you to find the error during the processing of products in your browser’s console (accessible with F12).

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FAQ Fastbay – Sync
  • The Fast Sync procedure gets stuck during product processing/counting.
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
Vedi tutto 50  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8

  Although I have activated the use of the “Aggregate shipping cost with product cost” function and synchronized it, the price does not change.

Launching a massive synchronization (Fast Sync) it is blocked with the message: eBay is processing the task  

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Ricerche popolaridebug mode, mandatory specifications, publish first product