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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
Ricerche popolaridebug mode, mandatory specifications, publish first product

The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.

Within the Sync TAB, ensure that the setting “Disable sync when saving product or downloading order” is set to off, as shown in the attached image and according to the module’s default settings.

Otherwise, product synchronization will only occur in MANUAL mode or via CRON:


 

Verify that the module is correctly communicating with eBay by manually syncing a product that has already been sent. To do this, use the FASTBAY SYNC button in the product sheet, ensuring that the SYNC starts and completes with the message “SYNC OK.”

If there are errors on the eBay side, the product will NOT sync. You will need to check and resolve the cause of the error, as it could also affect the successful synchronization of other products on the site.

 

 

 

 

 

 

 

 

If there are issues specifically related to the closure/update of products to 0, check that the configuration regarding the “Out of Stock Mode” (which allows a listing with zero quantity to remain active on eBay), if enabled in the module, is also enabled in your eBay account.

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FAQ Fastbay – Sync
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
  • Tips and information for selling abroad on eBay through Fastbay
Vedi tutto 50  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
  • General topics 8

  When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.

Some previously synchronized products now appear disconnected within Fastbay  

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Ricerche popolaridebug mode, mandatory specifications, publish first product