🔧 Issue: createTask: Cannot retrieve access token.

This error occurs when the module is unable to retrieve a valid access token to communicate with eBay.

✅ Check the API token

1. Open the module and go to the “General” tab.
2. Make sure the token buttons are green and the token is not expired.

🔄 Quick sync test

If the token appears valid:

• Open any product sheet.
• Click on “FASTBAY SYNC” to test single product synchronization.

⚠️ Warning: changes to your eBay account

If you recently made any of the following changes:

• Changed your eBay password
• Updated your account name
• Modified your billing information

…the token might appear valid in the module but has actually been revoked by eBay.

👉 In this case, click the “New API token” button to generate a new one.

📄 If the new token cannot be generated

There may be an issue with the module license. To verify:

1. Go to the module’s “General” tab.
2. Click the “GET LICENSE” button.
3. Click SAVE at the bottom of the page.
4. Then try requesting the token again.