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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/When launching a sync task I get the error message: “getTaskStatuts : there was a problm with an ebay internal system or process. contact ebay developer technical support assistance.”
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When launching a sync task I get the error message: “getTaskStatuts : there was a problm with an ebay internal system or process. contact ebay developer technical support assistance.”

This error occurs due to a temporary issue in the eBay synchronization process. In case the synchronization gets stuck with this message, follow these steps:

  1. Refresh the module’s page.
  2. Start the synchronization again.

In many cases, the module will recognize the problem and successfully complete the ongoing procedure. However, in some cases, the procedure may not conclude correctly, and the error message may persist.

To resolve this situation, you can follow these steps:

  1. Go to the DEBUG mode of the module.
  2. Find the “Svuota storico job” (Clear job history) button and use it to reset any stuck tasks.
  3. Start a new synchronization.

If the error message appears again during a new synchronization, it could be due to temporary issues on eBay’s side. In such a case, it is recommended to wait for a while and try again later. Alternatively, you can use standard synchronization methods if needed.

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FAQ Fastbay – Sync
  • When launching a sync task I get the error message: “getTaskStatuts : there was a problm with an ebay internal system or process. contact ebay developer technical support assistance.”
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
Vedi tutto 50  
Categories FAQ
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16

  When launching a massive synchronization I get the error “createTask: Cannot retrieve access token.”

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Ricerche popolaridebug mode, mandatory specifications, publish first product