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home/FAQ/FAQ FastBay/FAQ FastBay – Error codes and debug mode/When synchronizing a product on eBay.com / co.uk (US or GB) I get the error ” WeightUnit must match the default eBay values. “
Ricerche popolaridebug mode, mandatory specifications, publish first product

When synchronizing a product on eBay.com / co.uk (US or GB) I get the error ” WeightUnit must match the default eBay values. “

This error returned by eBay occurs if the option “Send product weight to eBay” is enabled and your site uses the metric system (kg / g) for weight management in Prestashop. eBay does only accept values in the imperial system (lbs / oz) in the two marketplaces and returns error.

To solve the problem deactivate the sending of the product weight in those marketplaces.

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FAQ FastBay – Error codes and debug mode
  • When synchronizing a product on eBay.com / co.uk (US or GB) I get the error ” WeightUnit must match the default eBay values. “
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
  • During a feed type synchronisation (Fast Sync) I get the error: uploadFile: Task task-1-xxxxx cannot upload a file.
  • During a product synchronization I’m getting the following error : DEPRECATED: Please migrate to the Sell Feed API (https://developer.ebay.com/api-docs/sell/feed/resources/methods#h2-task)
  • Synchronization to eBay fails with the error “eBay security rules only allow HTTPS resources in listings, not HTTP. Update or remove the HTTP resources. “
  • Syncing a product on eBay fails with this error “You must accept the International Selling Agreement on eBay before listing any additional items.”
Vedi tutto 28  
Categories FAQ
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8
  • FAQ AmazonSync 16
    • FAQ AmazonSync – Domande frequenti 14

  Useful information about Fastbay synchronization cronjobs

During product synchronization the module creates numerous business policies and/or overwrites the policies already associated with the products  

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Ricerche popolaridebug mode, mandatory specifications, publish first product