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home/FAQ/FAQ FastBay/During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “
Ricerche popolaridebug mode, mandatory specifications, publish first product

During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “

This error occurs when eBay does not receive a value for the item’s dispatch time.

If the configuration you made in the module provides shipping time management by category, manufacturer or supplier :

In case of category, make sure you have assigned a valid value to the delivery time in the category mapping panel
for the category of the article you are synchronizing.

In the case of manufacturer or supplier, make sure that the product you are sending to eBay has a valid manufacturer / supplier in Prestashop and that it has a “shipping time” value properly configured in the configuration table
manufacturers / suppliers of the module.
Remember that if you add manufacturers and suppliers to the site after an initial configuration of the module,
it will always be necessary to map and configure / save the dispatch times in Fastbay.

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FAQ FastBay
  • During product synchronization I get the error ” The input data for the tag is invalid or missing. Check the API documentation. Item.DispatchTimeMax “
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Synchronising a product returns the error ‘You have provided an invalid payment/shipping/return policy’.
  • During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”
  • Unable to install the module with the error ‘Installation of module fastbay1 failed. Unfortunately, the module did not return any further details.”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
Vedi tutto 31  
Categories FAQ
  • General topics 8
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29

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Ricerche popolaridebug mode, mandatory specifications, publish first product