Starting from August 2022 Amazon removed the possibility to connect to its systems using the MWS API and introduced a new and modern solution, deprecating the old one.
Because of this it is no longer possible to connect and get informations from Amazon using old versions of the module and it’s mandatory to update to the new system, which was officially introduced in AmazonSync version 2.1.0.
How to update the module
In order to receive the most recent version of the module you must have a valid ZEN option, purchased within the last 12 months. Should your support period be expired you can renew it purchasing it at this link, no matter if you previously purchased the module on our shop or on Prestashop Addons. Make sure to choose AmazonSync within the Addons name menu.
Once your purchase will be finalized open a support ticket on our support area, support.prestalia.it. Fill in the order reference number of the purchase you just performed.
WARNING: you need to register again, if you didn’t do it before. The login information is not shared with our shop.