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home/FAQ/FAQ FastBay/FAQ Fastbay – Sync/After installing and configuring the module , the “Add new products” list always shows 0 products to synchronize
Ricerche popolaridebug mode, mandatory specifications, publish first product

After installing and configuring the module , the “Add new products” list always shows 0 products to synchronize

Below we provide the things to carefully check if the module does not detect any products to synchronize (Add New Products) :

  • Categories are not being properly mapped in the “Categories” tab : The module recognizes the products to be sent to eBay through the *default category* mapping done in the module tab.
    Therefore, make sure that you have correctly associated the website categories containing the products to be synchronized to the relevant target eBay categories. More details about this procedure are available in the proper section Categories in our documentation.
  • Invalid product quantity: The module requires that the quantity of the products to be synchronized is positive (> 0) and that the products are active and purchasable on Prestashop. If you do not use quantity management on your site, make sure you have assigned a dedicated quantity to eBay for the products to be sent through the editor within the
  • “Force all quantity to zero” is enabled: Make sure you have not activated this mode in the general configurations of the module as it will “force” Fastbay to recognize all the products with quantity 0 (useful to “force” mass products ending on eBay).

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  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
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FAQ Fastbay – Sync
  • After installing and configuring the module , the “Add new products” list always shows 0 products to synchronize
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.
  • When synchronising a product I get the eBay error ‘The selected category is not a secondary category’.
  • During deferred image upload I get the message “Cannot determine image max width”
Vedi tutto 50  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
  • General topics 8

  How can I use my product / variant reference as a custom eBay label ?

Clicking “Configure” in the Fastbay product tab editor does not open the editor, but instead results in the product being saved.  

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Ricerche popolaridebug mode, mandatory specifications, publish first product