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home/FAQ/General topics/How to properly update a Prestashop module
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How to properly update a Prestashop module

If an update of the module for which your Marketplace account is enabled is available, you can proceed by clicking “Update” in the list of Prestashop modules.

If you have a ZIP file containing an updated version, you can upload it through the Prestashop “Add new module” function (NEVER UNINSTALL THE PREVIOUS VERSION to not lose all the configurations already made).

After checking the successful update (Prestashop will issue confirmation) perform the following steps to ensure that everything is working properly
Here we report an example with the FastBay module:

Check that the module version (in Modules -> Fastbay example) is the correct one (updated)
Clear the Prestashop cache from Advanced Parameters -> Performance
Clear / clear your browser cache to clear any outdated content
Enter the module configuration and save the configurations (first tab) to complete the update.

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  • During the synchronization of an item, I get the following eBay error: The selected category is not enabled for listings with variations.
  • Problems updating products with zero quantity on eBay
  • How can I synchronize only a selection of products from my e-commerce with Fastbay?
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Some previously synchronized products now appear disconnected within Fastbay
  • The synchronization with eBay does NOT occur automatically following the saving of a product or the receipt of an order.

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General topics
  • How to properly update a Prestashop module
  • How can I get Technical Support for Prestalia Modules?
  • How do Prestalia module’s licenses work?
  • How to enable the license
  • The license cannot be activated / The module returns a generic error during license activation
  • How to install a module in Prestashop
Vedi tutto 7  
Categories FAQ
  • FAQ AmazonSync 18
    • FAQ AmazonSync – Domande frequenti 16
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 34
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 53
    • Orders 6
  • General topics 8

  After updating the module, I am unable to access the various sections from the side tabs.

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