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home/FAQ/FAQ FastBay/Orders/How to retrieve orders from foreign eBay marketplaces ?
Ricerche popolaridebug mode, mandatory specifications, publish first product

How to retrieve orders from foreign eBay marketplaces ?

If you use Fastbay to publish in a single marketplace (e.g., Italy), but you have the products replicated in other marketplaces through tools different from Fastbay (such as the Webinterpret program or similar), you still have the option to download orders in Prestashop.
This operation is possible by configuring multiple marketplaces from the appropriate dropdown menu (see this part of the documentation) only in regards to the “General” sections (token, account data, etc.) and “Orders.”

Each marketplace can be managed separately from the others, so you can decide which Prestashop couriers to associate when downloading orders, whether to set the download via cron, and which orders to download (in the case of manual downloading).

Important:

* During the automatic publication in foreign marketplaces, eBay will keep the same custom label as the products published in the main country.
For this reason, if you are using the standard mode via order filter for product recognition during order download, make sure that the value entered in the “order filter” field is the same as the one in the main marketplace, modifying it if necessary (if you have not made changes from the default, the order filter value must be manually set to “prestashop” for all marketplaces other than the main one).


* If you use cron jobs for automatic order downloads, it will be necessary to configure on the server the cron for each marketplace/country set up so that the download happens automatically.

 

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Orders
  • How to retrieve orders from foreign eBay marketplaces ?
  • It is not possible to download an eBay order as the message ‘No matching sku’ appears
  • When downloading an eBay order, the mapped carrier is not properly linked to the order
  • When importing orders, the eBay email does not correspond to the customer’s actual email address
  • Order download does not work , generate duplicate orders or return ” error 500 “
  • No orders are detected by Fastbay
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
  • General topics 8

  No orders are detected by Fastbay

Order download does not work , generate duplicate orders or return ” error 500 “  

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Ricerche popolaridebug mode, mandatory specifications, publish first product