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home/FAQ/FAQ FastBay/Launching a mass synchronisation via Fast Sync I get the error “You are not the seller of this item. Only sellers are allowed to edit the item information.”
Ricerche popolaridebug mode, mandatory specifications, publish first product

Launching a mass synchronisation via Fast Sync I get the error “You are not the seller of this item. Only sellers are allowed to edit the item information.”

This error is returned by eBay when synchronising products to a different account than the one originally used.

If you have changed the eBay account in the module to a different one, make sure that you have closed and disconnected all listings synchronised in the module as the
as the products will have to be published from scratch.
If the eBay account is the same, the problem appeared as a result of the ‘new API token’ request and the browser used for the request is used
usually used to log in to multiple eBay accounts, be sure to run the request again after logging out of eBay and/or repeat
the procedure from an incognito browser session because the new token request procedure (introduced starting with module version 6.6.0)
may not require you to log in to eBay if you are already logged in.

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FAQ FastBay
  • Launching a mass synchronisation via Fast Sync I get the error “You are not the seller of this item. Only sellers are allowed to edit the item information.”
  • After updating the module, I am unable to access the various sections from the side tabs.
  • Synchronising a product returns the error ‘You have provided an invalid payment/shipping/return policy’.
  • During the synchronization of an eBay item, I receive the error “The specified condition ID is not valid for the selected main category ID.”
  • Unable to install the module with the error ‘Installation of module fastbay1 failed. Unfortunately, the module did not return any further details.”
  • When downloading an order I get the error ‘Cannot validate the order – Check your Prestashop products’.
Vedi tutto 32  
Categories FAQ
  • FAQ AmazonSync 17
    • FAQ AmazonSync – Domande frequenti 15
  • FAQ Danea Import 1
    • FAQ Danea Import – Prices 1
  • FAQ FastBay 33
    • Orders 6
    • FAQ FastBay – Error codes and debug mode 29
    • FAQ FastBay – Installation 5
    • FAQ Fastbay – Configuration 11
    • FAQ Fastbay – Sync 51
  • General topics 8

  During a feed type synchronisation (Fast Sync) I get the error: uploadFile: Task task-1-xxxxx cannot upload a file.

Managing EPR fields on eBay France to comply with Extended Producer Responsibility regulations  

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Ricerche popolaridebug mode, mandatory specifications, publish first product