(Last updated – 07/30/2025 – Module version 6.7.0)
This tab provides advanced debug tools to analyze communications between your eBay store and the Fastbay module, as well as utilities for maintaining synchronization processes and managing order imports.
Enable Debug Mode
With this option you can enable a special mode in the module that logs the complete details of XML calls exchanged between PrestaShop and eBay.
Once enabled, the module will start saving all the requests sent and responses received from eBay. As of version 6.7.0, a historical table is available showing for each call:
- The date and time of execution (timestamp)
- The type of eBay call performed (e.g.
GetCategories,ReviseInventoryStatus) - The response status (Success, Warning, Failure…)
- The full content of the XML request
- The response received from eBay
All these details can be viewed directly in the table through preview buttons, which are useful for technical analysis, support, and checking the eBay response log following a sync.
An eBay call with a status of Success or Warning is considered successful. A call with a Failure status is considered failed.
If the call refers to a product sync, you can check the reason in the response message.
Sync Maintenance
This section allows you to run automatic maintenance operations on synchronization processes in order to “unlock” any tasks stuck locally or on the eBay side. It’s useful in case of errors or interruptions during product publishing.
Order Handling
There is an option to disable the PrestaShop hook validateOrder during the import of eBay orders.
This feature is useful:
- To identify conflicts with other modules that hook into
validateOrderand generate errors during the checkout validation phase. - For advanced users who want to isolate the eBay order import flow from third-party extensions.
PrestaShop hooks are extension points in the system that allow external modules to execute code. If any of these modules return an error during order creation, it may prevent Fastbay from completing the import. Temporarily disabling this hook is helpful for diagnostics.