(Last documentation update – 10/18/2021 – Module version 6.5.4)
Within this tab there are some debugging features to allow you to log communication messages to/from eBay,
in order to perform maintenance / deletion of any blocked eBay synchronization jobs and a feature to avoid the execution of the validateOrder hook during the download of eBay orders
(this is particularly useful to identify and “isolate” any errors arising from other modules during the order retrieval phase).
Enable debug mode
Through this option it is possible to activate a particular module mode able to generate a log of the XML call and of the relative response sent by Ebay and to offer the possibility to download it in XML format.
This feature must be activated only when requested by the technical support for the purpose of verification for assistance or for advanced users able to understand an XML file. Following the indications written in the file, it will be possible to verify autonomously possible errors reported by eBay on a single product sync.
This section will allow you to automatically perform maintenance operations on synchronizations in order to “unlock” or reset
any synchronization locked locally or on eBay side.
Here you can disable the execution of the Prestashop hook “validateOrder” during the download of eBay orders, this is useful to identify any errors arising from other modules during the validation phase carts / orders or, for experienced users, in order to exclude the execution.
The “hooks” allow Prestashop to execute code called from other modules to extend the functionality of the system, it may happen that the modules in question return error blocking the procedure related to Fastbay.